Shipping
Policy
Last Updated: February 23, 2024
1.Processing Time
At Woodmac, we understand the excitement of receiving your order promptly. Our dedicated team works tirelessly to process and ship your order with efficiency
and care. Our standard processing time is typically within [5 business days], although during peak seasons, it may vary. Orders placed after 6:00pm will be processed on the next business day.
2.Shipping Rates and Methods Domestic
Shipping (within India)
We offer a seamless shipping experience for our domestic customers in India. For standard delivery, expedited shipping options are available at an additional cost. Rates for expedited shipping will be calculated during the checkout process.
International Shipping
While we currently do not offer international shipping outside of India, we are exploring options to extend our services globally. Please stay tuned for updates on our international shipping capabilities.
3.Order Tracking
Keeping you informed about the status of your order is a priority for us. Once your order is shipped, a confirmation email with a tracking number will be sent to you.
4.Shipping Locations
Woodmac proudly ships to customers across India. If you are located outside India and are interested in our products, please contact us at [contactus@woodmac.co.in], and we’ll explore possibilities to accommodate your shipping request.
5. Delivery Time Estimates
Providing accurate delivery time estimates is essential for managing expectations. Please note that delivery times are estimated and may vary due to factors beyond our control, such as customs processing times or unexpected delays. General estimates for domestic shipping within India are as follows:
6.Missing or Delayed Shipments
While we strive for perfection, we understand that unforeseen circumstances may lead to delayed or missing shipments. In the rare event that this occurs, please contact our responsive customer support team at [contactus@woodmac.co.in] or [+91 8368660226, +91 9811449848]. Rest assured, we will promptly investigate the issue and provide a satisfactory resolution.
7.Shipment Confirmation and Order Updates
Upon the dispatch of your order, you will receive a comprehensive shipment confirmation email. This email will not only include the crucial tracking number but also provide a direct link to our website, allowing you to conveniently track your package’s journey.
8.Holiday Shipping
Woodmac acknowledges the significance of timely deliveries, especially during peak holiday seasons. To ensure that your orders reach you on time, we recommend placing orders well in advance. Increased demand during holidays may lead to extended shipping times, and we appreciate your understanding and cooperation.
9.Contact Information
For any questions or concerns regarding our shipping policy, our dedicated customer support team is here to assist you. Reach out to us at [contactus@woodmac.co.in] or [+91 8368660226, +91 9811449848], and we’ll gladly provide the information and support you need.
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